Shipping policy
The time frame for order delivery is divided into two parts:
Processing time: order verification, cutting, quality inspection, packaging. Please allow up to 1 business day.
Shipping Time: The time it takes for goods to be shipped from our warehouse to your doorstep varies according to different countries; the differences are as follows:
1. Shipping time to Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Spain, UK, USA, Mexico needs 2-3 business days;
2. Shipping time to other countries is 1-7 business days.
If the package you send requires customs clearance/inspection, or shipping delays due to carrier services, we apologize for possible shipping delays.
*IMPORTANT NOTE: Your order may come in different packages, please don't worry if you don't receive all the items in the first package, we have to use other packages to ship other items.
Postal Delivery: If you have not received your package based on the estimates above, please contact us and we will provide a delivery deadline and then provide a solution.
Once an order is shipped, it may take a few days for a tracking number to be available on the courier system. If the information does not yet appear on the courier website, please try again later.
If you have any questions, please contact us at support@toysrover.com and we will handle it as soon as possible.
How much is shipping?
Shipping charges vary based on shipping destination and quantity of items you purchase. You can view estimated shipping costs by adding items to your cart, proceeding to checkout, and entering your email address and shipping address. The exact shipping charges will automatically update and appear on the checkout page.
1. You can refer to the following shipping costs:
(United States, Australia, Canada, United Kingdom, France, Germany, Ireland, Italy, New Zealand, Spain, Mexico) Shipping costs are as follows:
A. Standard shipping fee: free shipping;
B. Express Shipping: $6.99.
2. Other countries are as follows:
A. Standard shipping: $6.99;
B. Express Shipping: $16.99.
Processing time: order verification, cutting, quality inspection, packaging. Please allow up to 1 business day.
Shipping Time: The time it takes for goods to be shipped from our warehouse to your doorstep varies according to different countries; the differences are as follows:
1. Shipping time to Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Spain, UK, USA, Mexico needs 2-3 business days;
2. Shipping time to other countries is 1-7 business days.
If the package you send requires customs clearance/inspection, or shipping delays due to carrier services, we apologize for possible shipping delays.
*IMPORTANT NOTE: Your order may come in different packages, please don't worry if you don't receive all the items in the first package, we have to use other packages to ship other items.
Postal Delivery: If you have not received your package based on the estimates above, please contact us and we will provide a delivery deadline and then provide a solution.
Once an order is shipped, it may take a few days for a tracking number to be available on the courier system. If the information does not yet appear on the courier website, please try again later.
If you have any questions, please contact us at support@toysrover.com and we will handle it as soon as possible.
How much is shipping?
Shipping charges vary based on shipping destination and quantity of items you purchase. You can view estimated shipping costs by adding items to your cart, proceeding to checkout, and entering your email address and shipping address. The exact shipping charges will automatically update and appear on the checkout page.
1. You can refer to the following shipping costs:
(United States, Australia, Canada, United Kingdom, France, Germany, Ireland, Italy, New Zealand, Spain, Mexico) Shipping costs are as follows:
A. Standard shipping fee: free shipping;
B. Express Shipping: $6.99.
2. Other countries are as follows:
A. Standard shipping: $6.99;
B. Express Shipping: $16.99.